Choosing an EHR is a big decision, but with SightHub, you're never on your own.
Our expert support team is here to keep your practice running smoothly, starting on day one. Whether it's optimizing workflows, tackling tricky billing challenges, or answering everyday questions, we're just a call (or click) away.
That's not a typo. Our support team brings over 200+ years of combined experience helping practices just like yours. That means behind every quick fix and game-changing solution is a real person who gets optometry. From former practice managers to billing experts and optical rockstars, every person on our team knows the ins and outs of your world.
No endless ticket chains or waiting for callbacks. Our team resolves most issues on the very first interaction — so you can get back to what matters: your patients.
Practices don't just stay with us — they grow with us. Our industry-leading retention rate reflects a deep commitment to earning your trust and delivering real value, every single day.
Every member of our support team has worked in an optometry office — it's our #1 hiring requirement. From front desk to billing to optical, we speak your language and understand your challenges firsthand.
We know what you're thinking: "How good is your support, really?" We'll let the numbers speak for themselves.